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Customer First Brokerage
Customer First Brokerage
Aerial view of a lit highway interchange at night with vehicle light trails

Freight brokerage / Oswego, IL

Freight moves.
We make the connection.

A federally authorized freight broker in Oswego, Illinois, matching your shipment with the right equipment and an authorized motor carrier.

Get a Freight QuoteExplore Services
Call (872) 710-5305
Entity
Broker
USDOT
3445411
MC
1120144
Status
Active

Freight solutions

Five equipment types. One brokerage relationship.

From everyday palletized freight to equipment that needs a permit, we match each shipment to the trailer it requires and an authorized carrier that runs it.

Why Customer First Brokerage

Built on a simple standard: the customer comes first.

Orange semi-truck pulling an enclosed trailer on a highway at night

A freight broker, not a trucking company

Customer First Brokerage is a licensed property broker. We do not own trucks or employ drivers. Instead, we arrange the transportation of your freight with authorized motor carriers that have the equipment your shipment requires.

[01]

The customer is in our name

Customer First is not a tagline we added later. It is the standard we set for how shipments are planned, communicated and followed through.

[02]

Equipment matched to the freight

Dry van, flatbed, step deck, RGN or specialized equipment — we start with the dimensions, weight and loading method, then find the trailer that fits.

[03]

Federally authorized broker

We hold active FMCSA broker authority to arrange the transportation of property. You can verify our USDOT and MC numbers on the FMCSA website.

[04]

Rooted in Oswego, Illinois

Our office is in Oswego, in the Chicago metropolitan area. Our broker authority allows us to arrange interstate truckload shipments across the continental United States.

How freight brokerage works

From first details to delivered.

  1. 01

    Tell us about your freight

    Share the pickup and delivery locations, what you are shipping, its size and weight, and when it is ready. A few accurate details are enough to get started.

  2. 02

    We coordinate the transportation solution

    We identify the right trailer for the load, work with authorized motor carriers to arrange capacity and confirm the pickup and delivery details with you.

  3. 03

    Your shipment moves

    The carrier picks up and delivers your freight. We stay involved as your point of contact for the shipment from pickup through delivery.

Semi-truck transporting an oversize spherical tank on a multi-lane highway

Specialized freight

When the load is bigger than the rules.

Oversize, overweight and heavy-haul freight is planned before it is priced. Dimensions, weight, route, permits and escort requirements all shape the move. We coordinate those requirements with qualified carriers and applicable specialized service providers.

  • 01Accurate dimensions and weights first
  • 02Trailer selection: RGN, step deck or specialized configurations
  • 03Permit and escort requirements coordinated with the carrier
  • 04Route and timing considerations identified in advance
Oversize & Heavy HaulRGN Freight

Equipment reference

Know your deck height.

Each trailer is drawn to the same scale against a 13 ft 6 in reference line — the difference between a legal load and a permitted one.
13 ft 6 in · common legal height≈ 9 ft interior

Dry Van

Enclosed, dock-loaded, weather-protected.

Common length
53 ft
Interior height
≈ 108–110 in
Pallet positions
Up to 26 (48 × 40 in)
Typical freight weight
≈ 42,000–45,000 lb
Loading
Rear doors, dock
Dry Van freight brokerage

Typical figures for general planning only. Actual dimensions and capacities vary by trailer, and legal height and weight limits vary by state.

Coverage

Headquartered in Illinois. Arranging freight across the country.

Our FMCSA broker authority covers interstate shipments, so a load picking up in Illinois can deliver in Texas, and a load in Georgia can deliver in Washington. We arrange truckload freight between points in the continental United States.
Oswego, ILSeattlePortlandLos AngelesPhoenixSalt Lake CityDenverDallasHoustonKansas CityMinneapolisMemphisSt. LouisIndianapolisDetroitNashvilleAtlantaColumbusCharlotteJacksonvilleMiamiPhiladelphiaNew YorkBoston
Map shows major U.S. freight markets for illustration.

Request a quote

Have a load? Let’s get it moving.

Share the lane, the freight and the timing. We’ll follow up to confirm the details and the equipment.

Request a QuoteCall (872) 710-5305

Company record

Public, verifiable authority.

Verify on FMCSA SAFER ↗(opens in a new tab)
LEGAL_NAME
CUSTOMER FIRST BROKERAGE LLC
ENTITY_TYPE
BROKER
OPERATING_AUTHORITY
AUTHORIZED FOR BROKER OF PROPERTY (EXCEPT HOUSEHOLD GOODS)
USDOT_NUMBER
3445411
MC_NUMBER
MC-1120144
USDOT_STATUS
ACTIVE
ADDRESS
518 MAJESTIC LN, OSWEGO, IL 60543

FAQ

Straight answers.

What does a freight broker do?

A freight broker arranges the transportation of a shipper's freight with a motor carrier. The broker learns what needs to move, identifies suitable equipment, arranges capacity with an authorized carrier and coordinates the shipment. Customer First Brokerage is a licensed property broker; we do not operate trucks ourselves.

Is Customer First Brokerage a trucking company?

No. We are a freight brokerage with FMCSA broker authority (USDOT 3445411, MC-1120144). The transportation itself is performed by authorized motor carriers.

What types of freight do you arrange?

We arrange truckload shipments on dry van, flatbed, step deck and RGN trailers, as well as oversize, overweight and heavy-haul freight that requires specialized coordination.

What information do I need to request a freight quote?

Pickup and delivery city and state, the type of freight, approximate weight, the ready date and, for open-deck or oversize freight, the dimensions. If you are unsure which trailer you need, choose "Not sure" and we will help.

Where are you located?

Our office is at 518 Majestic Ln, Oswego, IL 60543. We arrange interstate truckload shipments between points in the continental United States.

How can I verify your broker authority?

You can look up USDOT 3445411 or MC-1120144 on the FMCSA SAFER system, which lists our entity type as Broker and our operating authority as a broker of property (except household goods).
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