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Customer First Brokerage

Freight resources

Guides for shipping truckload freight.

Plain-English explanations of equipment, oversize requirements, quoting and the vocabulary of freight — written to help you plan better shipments.

Freight Shipping Guides · 6 min read

How Does Freight Brokerage Work?

A freight broker arranges transportation between a shipper and an authorized motor carrier. Here is what brokers do, how they are regulated and what to expect as a shipper.

Equipment Guides

Equipment Guides · 5 min read

What Is Step Deck Freight?

A step deck, or drop deck, trailer has a lower main deck that lets taller freight stay within legal height limits. Learn how step decks work and when to use one.

Equipment Guides · 5 min read

What Is an RGN Trailer?

An RGN, or removable gooseneck, trailer detaches at the front so heavy equipment can be driven on. Here is how RGN trailers work and what they are used for.

Equipment Guides · 4 min read

Flatbed vs. Step Deck: How to Choose

Flatbeds and step decks both load from the side or top. The difference is deck height — and that decides how tall your freight can be before it needs a permit.

Oversize Freight

Oversize Freight · 7 min read

Understanding Oversize Freight Shipping

What makes a load oversize or overweight, who issues permits, when escorts are required and how to plan a specialized shipment in the United States.

Shipping Terminology

Freight Planning

Freight Planning · 5 min read

What Information Do You Need for a Freight Quote?

Accurate freight quotes start with accurate details. This checklist covers the information a broker needs to quote dry van, flatbed, step deck, RGN and oversize shipments.

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